Legal
Privacy Policy
This policy explains how Shaanxi Xinxin Xiong Ming Auto Parts Co., Ltd. collects, uses and protects information submitted through this B2B truck and trailer parts website.
Privacy Notice
This policy applies to the website operated by Shaanxi Xinxin Xiong Ming Auto Parts Co., Ltd. (referred to as "we", "us" or "our" below).
1. Information We Collect
When you send an inquiry, request a quote or contact us through the website, we may collect the following information: your name, company name, email address, phone number, WhatsApp number, country, message content and source page. If you send files later by email or WhatsApp, those files are used to help understand your sourcing request and check part matching.
2. How We Use Your Information
We use submitted information to: (a) reply to your inquiry and answer your questions, (b) check possible product matching by part number, OEM number, sample photo, drawing and equipment model, (c) prepare quotation details including MOQ, lead time, packing and shipping notes, (d) maintain communication records for future follow-up, and (e) improve our sourcing service quality.
3. How We Protect Your Information
Inquiry information is intended for business communication and sourcing support. We do not publish inquiry records on the public website. Access to inquiry data is limited to authorized website administrators and business operation users. We use industry-standard security measures to protect your data from unauthorized access, disclosure or alteration.
4. Data Retention
We retain your inquiry information for as long as needed to provide quotation, fulfill orders, maintain business communication records and comply with legal obligations. Inquiry records without follow-up may be archived after 24 months. You may request earlier removal of your information by contacting us.
5. Third-Party Services
The website uses third-party services to operate: web hosting (Hostinger), content management system (Directus), email and WhatsApp communication. These services may process limited information as needed for normal website operation and inquiry handling. Each service provider has its own privacy practices. We select providers with reasonable data protection standards.
7. International Data Transfer
Xinxin Xiong Ming is based in Shaanxi, China. By using this website and submitting information, you understand and agree that your information may be transferred to, stored and processed in China. We take reasonable steps to ensure your data is treated securely and in accordance with this privacy policy.
8. Your Rights
You have the right to: (a) access the personal information we hold about you, (b) request correction of inaccurate data, (c) request deletion of your data (where reasonable and applicable), (d) object to or restrict processing of your data, and (e) withdraw consent at any time. To exercise these rights, contact us using the details below.
9. Children's Privacy
This website is a B2B service intended for business buyers, not for children under 18. We do not knowingly collect information from children. If you believe we have inadvertently collected information from a minor, please contact us to remove it.
10. Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be posted on this page with the "Last updated" date. Significant changes will be communicated through the website or by email when applicable.